Chapter 8 Working with CCR Trees 97
CallPilot Manager Set Up and Operation Guide
Disabling a CCR Tree
Before you make any changes to a CCR Tree, remove any references to the CCR Tree from the
Greeting Tables and the CLID Routing Table to ensure service is not disrupted.
To remove references to a CCR Tree from a Greeting Table
1 Click the Auto-Attendant heading.
2 Click the Greeting Tables link.
3 Click the Change link for the Greeting Table that uses the CCR Tree that you want to disable.
The Greeting Table Setup page appears.
4 For each time of day, remove the CCR Tree you want to disable by choosing another CCR
Tree number or None from the CCR Tree list box.
5 Click the Submit button.
To remove references to a CCR Tree from a CLID Routing Table
1 Click the Auto-Attendant heading.
2 Click the CLID Routing Table link.
The CLID Routing Table page appears.
3 Click the Change link for the CLID Routing Table rule that uses the CCR Tree that you want
to disable.
The CLID Setup page appears.
4 To remove the CCR Tree from the CLID Routing Table, either:
• select another CCR Tree from the CCR Tree list box and enter the path in the Path box
or
• select a Greeting Table, Extension or Mailbox to transfer the call to.
5 Click the Submit button.
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