Avaya CallPilot Manager Bedienungsanleitung PDF herunterladen (Seite 36)

36 Chapter 3 CallPilot mailboxes

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Alternate extension

You can assign up to five alternate extensions to each Subscriber mailbox. If a caller dials the main

extension (the primary extension for the mailbox that has alternate extensions assigned), the call

rings at the main extension only.

Assign alternate extensions to subscribers who need to have two or three extensions on the same

system. For example, an engineer may have a lab phone and a desk phone. When you set up the

mailbox, assign the lab phone as the alternate extension. When the engineer is in the lab they see

Message Waiting Indication when they receive a message on their primary extension, and they can

log on and hear the message in their mailbox.

Only an extension without a mailbox assigned can be used as an alternate extension. There are no

default alternate extensions programmed for Subscriber mailboxes.

Alternate extensions receive the same Message Waiting Indication as the primary extension.

Mailbox owners can use the Open Mailbox feature () from alternate extensions.

Subscribers can use the Interrupt feature () from the alternate extension the same

way as on the primary extension.

If you use telephone administration, and delete the primary alternate extension using

, the second alternate extension is automatically deleted. For more information, see

the CallPilot Telephone Administration Guide.

Express Messaging Line

When you create a Subscriber mailbox, you can assign an Express Messaging Line to it if the

subscriber wants to have fax and voice calls go to their Subscriber Mailbox without ringing at their

extension. Callers hear the mailbox greeting and can leave voice and fax messages.

When "Message for you" appears on the telephone display, the subscriber can open their mailbox

and access their voice and fax messages.

If subscribers have the Fax option enabled, they can inform people that the Express Messaging

Line number is their fax number and have it printed on their business cards. Subscribers must have

the Fax option enabled to receive fax messages on the Express Messaging Line.

For Business Communications Manager, an Express Messaging Line can be set up as Fax Only. If

the Fax Only option is selected, the caller does not hear a greeting and cannot leave a voice

message. Selecting this option allows a fax to be sent immediately. If the Fax Only option is not

selected, the caller hears a greeting and can leave a voice or fax message.

Give the corresponding seven-digit phone number associated with the line you assign as the

Express Messaging Line to the subscriber. For example, if line 20 is the Express Messaging Line

and the corresponding phone number is 555-2424, give this phone number to the subscriber. After

you assign a line to a mailbox, you cannot assign the line to another function until you remove the

line from the mailbox.

Note: The exception to this is when alternate extensions are assigned an Answer DN

for the main extension. If you assign Answer DNs, calls ring at all the extensions.

Answer DNs are assigned to extensions in system programming. For more

information refer to your system documentation.

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Avaya CallPilot Manager Bedienungsanleitung Seite 36