Avaya Personal Call Manager Betriebsanweisung PDF herunterladen (Seite 14)

8 Chapter 1 Personal Call Manager

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When you click the Personal Call Manager icon, the task tray menu, appears. From the task tray

menu you can perform most basic call functions, such as making and answering calls, putting calls

on hold, transferring calls, and conferencing calls.

Personal Call Manager task tray menu

The Personal Call Manager task tray menu is divided into two main sections. The lower portion of

the menu contains the following call control options:

• Callers List - a list of the telephone numbers of the last ten calls

• Redial List - a list of the last ten telephone numbers you dialed

• Quick Dials - a group of telephone numbers to which you want quick access

• Transfer - allows you to transfer the active call to another telephone

• Manual Dial - allows you to call someone by entering their telephone number on the

computer keyboard

• DND - turns on or off the Do Not Disturb feature

The upper portion of the menu contains the current calls. Each of these calls has an icon beside it

to indicate the status of the call. If there are currently no calls, the upper portion of the menu does

not appear.

Personal Call Manager window

From the Personal Call Manager window, you can perform all of the functions of the Personal Call

Manager task tray icon, as well as access the Address Book, the Help files, and Personal Call

Manager setup.

Opening the window

When you start Personal Call Manager, the window appears. If you do not want the window to

appear when you start Personal Call Manager, refer to “

Changing the Startup Option” on page 78.

When you change this option, the window is minimized to an icon on the taskbar when you start

Personal Call Manager. You also can minimize the window at anytime by clicking the minimize

button in the top right corner of the window.

Active Call Appears beside the call on which you are currently.

Held Call Appears beside calls that are on hold. Any call that is not

active is on hold.

Conference Call Appears beside the two calls to which you are connected

when you are on a conference call.

Held Conference Appears beside conference calls that are on hold.

Ringing Appears beside calls that are ringing.

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Avaya Personal Call Manager Betriebsanweisung Seite 14