Avaya Personal Call Manager Betriebsanweisung PDF herunterladen (Seite 38)

32 Chapter 1 Personal Call Manager

N0027256 1.2

Putting a call on hold

When a call is put on hold, the icon for the call changes from the Active Call icon to the Held Call

icon. For information about the various icons, refer to “

Personal Call Manager task tray menu” on

page 8 and “Current Calls icons” on page 12.

Putting a call on hold using the window

To put a call on hold:

1 Make or answer the call.

2 Right-click the icon of the call in the Calls box.

3 Click Hold.

Putting a call on hold using the task tray or Calls menu

To put a call on hold:

1 Make or answer the call.

2 Click the Personal Call Manager task tray icon or the Calls menu.

3 Point to the call you want to put on hold.

4 Click Hold.

Answering a held call using the window

To answer a held call:

1 Right-click the icon of the call in the Calls box.

2 Click UnHold.

Answering a held call using the task tray or Calls menu

To answer a held call:

1 Click the Personal Call Manager task tray icon or the Calls menu.

2 Point to the caller with whom you want to speak.

3 Click UnHold.

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Avaya Personal Call Manager Betriebsanweisung Seite 38