Avaya Personal Call Manager Betriebsanweisung PDF herunterladen (Seite 40)

34 Chapter 1 Personal Call Manager

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Transferring a call

Personal Call Manager enables you to transfer a call to a different telephone. You can transfer the

call with or without an announcement. With an announcement, you call the person to whom you

transfer the call before you complete the transfer. Use announcements to inform the person who

the caller is, and why they are calling.

Transferring a call without an announcement

When you transfer a call without an announcement, you transfer without checking if the person is

available to answer the call. This also is known as a blind transfer.

Transferring a call using the window

To transfer a call:

1 Make or answer the call.

2 Drag the icon of the call to another call icon in the Calls box, or to a contact icon in the

Address Book.

If you transfer the call to a contact in the Address Book, the contact must show in the List

View portion of the Address Book. For information about finding a contact, see “

Finding a

contact in the Address Book” on page 58.

Transferring a call using the right mouse button

You can use the right mouse button and the icons in the window to transfer a call. To transfer a

call:

1 Make or answer the call.

2 Right-click the icon in the Calls box.

3 Point to Transfer.

A menu of the current calls appears.

4 Click one of the current calls.

The call is transferred to the person selected.

If the person to whom you want to transfer the call does not appear on the list of current calls,

perform steps 4 and 5.

5 Click Other.

The Transfer dialog box appears.

Note: Transferring your telephone to an external telephone number is not supported.

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Avaya Personal Call Manager Betriebsanweisung Seite 40