Avaya CallPilot Manager Bedienungsanleitung PDF herunterladen (Seite 47)

CallPilot Manager Set Up and Operation Guide

Chapter 5

Recording greetings, prompts and names

With CallPilot Manager you can:

• record and listen to greetings and prompts from a telephone handset

• export greetings and prompts (available on Business Communications Manager only)

• use computer files as greetings or prompts (available on Business Communications Manager

only)

With CallPilot Manager you can record and import:

• Auto Attendant prompts and greetings.

See “Recording a Company Greeting” on page 55 and

“Recording a Custom Menu” on page 60

• Group List names.

See “Adding a Group List” on page 45

• CCR prompts and greetings.

See “Creating a Home node” on page 75

“Adding nodes to the Home node” on page 79 and

“Adding an Information mailbox” on page 37

• Mailbox names.

See “Working with mailboxes” on page 35.

• If you use CallPilot options such as Message Networking or Call Center, you can record

network site names and Call Center greetings. See the CallPilot Message Networking Set Up

and Operation Guide and the Call Center Set Up and Operation Guide for details.

To record a greeting, prompt or name

For best results, use a telephone that is attached to the same switch as your voicemail system.

Avoid using wireless telephones.

1 Click the Voice link.

The page you can record greetings and prompts from appears.

2 In the Connect to box, type the extension number or telephone number you are using to record

the greeting or prompt.

For a local extension, just type the extension number. For a telephone number that is not a

local extension, type the sequence of digits that dial the telephone number from the voicemail

system. For example, you might need to dial 9, the area code, and then the telephone number.

3 Click the Dial button. The telephone rings.

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Avaya CallPilot Manager Bedienungsanleitung Seite 47