
Configuring BayStack Remote Access
B-2
308614-14.00 Rev 00
Router Fails to Get IP Address
If a message at the BayStack router console indicates that the router failed to get
an IP address from the upstream router, or that the upstream router is unable to
receive BootP requests, ensure that the network cable between the BayStack
router’s synchronous port and the upstream router is firmly connected. Then, refer
to the instructions in one of the following sections to find and correct the problem:
• Upstream Router Not Receiving BootP Requests
• Upstream Router Not Sending BootP Responses
If you follow the instructions in these sections and cannot find and correct the
problem, contact the Nortel Networks Technical Solutions Center.
Upstream Router Not Receiving BootP Requests
If the upstream router is not receiving BootP requests, use the
getcfg
command to
display the router parameters and the
bconfig
and
ifconfig
commands to correct
them, if necessary. For instructions, see “Displaying Parameter Settings
” on
page B-10
and “Debugging the BootP Server” on page B-12.
Upstream Router Not Sending BootP Responses
If the upstream router is receiving BootP requests but is failing to send BootP
responses, use Site Manager to verify the following:
• The upstream router’s interface to the BayStack router is enabled.
• BootP is enabled on the circuit connecting the BayStack router to the
upstream router.
• The upstream router’s link modules and drivers are loaded.
• IP is enabled on the upstream router.
• BootP is enabled on the upstream router.
• The BootP relay agent forwarding table associated with the upstream router
shows an IP address that is configured on the IP router.
• The input IP address is correct.
• If you are using EZ-Install over a Frame Relay PVC in group access mode,
the upstream router’s BootP client interface table is configured properly.
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