Avaya Media Processing Server System Bedienungsanleitung PDF herunterladen (Seite 107)

Voice Processing Applications

# P0602484 Ver: 2.7 Page 107

Updating Elements in an Active Playback MMF File

Use PeriStudio to add or modify specific elements in a vocabulary file without

interrupting customer service.

Use this procedure to:

• update the audio data of the elements on-line

, and

• modify the elements data within the MMF file

Activities such as digitizing elements are processing-intensive; therefore, it is

suggested that such procedures be performed during times of low system activity.

The ZAP utility provides an automated means of updating and rectifying multiple

active copies of identical MMF files across a network without putting an undue

burden on network facilities (see ZAP and MMF files on the MPS on page 111.).

How to ... Update Elements in a Vocabulary

1. Launch PeriStudio. Start PeriStudio from the command line or from

the Start menu on a Windows 2000 platform.

2. Open the playback MMF file to be modified. Since this vocabulary

is active, the file is Read-only.

3. Select the elements to be modified.

4. Export the elements to a temporary file (for the purposes of this

example, name it temp1). Specify MMF (PeriStudio) for the file

format.

5. Unload the current (active) file from PeriStudio.

6. Open the previously created MMF file (temp1 created in step 4.)

7. Modify the elements. New elements can be added or previous

recordings updated as needed.

8. Rename and save the file (e.g., temp2).

9. Export all of the elements that have been modified to a temporary

file. Specify VGEN Incremental for the file format and the appropri-

ate encoding for the type of telephone interface (for a digital system,

select u-law encoding: for an analog system, select adpcm encoding).

The name chosen for step 4. (temp1) can be used or choose a new

name (recommended) (e.g., temp3) and append the VGEN Incre-

mental filename extension (.def1, resulting in temp3.def1 for

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Avaya Media Processing Server System Bedienungsanleitung Seite 107