Avaya Media Processing Server System Bedienungsanleitung Seite 158
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Media Processing Server System Operator’s Guide
Page 158 # P0602484 Ver: 2.7
Host Communication Troubleshooting
Since each application communicates directly with the host, problems that arise may
be logical (i.e., software or protocol related) rather than absolute (i.e., the physical
interface).
For additional information on working with applications, see the MPS Developer
User’s Guide. For additional host-specific issues, refer to the Media Processing
Server Series
COMMGR Reference Manual.
Host Communication Troubleshooting
Condition Cause Action
MPS is not
communicating with the
host
The host link is physically
disconnected.
Check all physical connections. Make sure they are
secure.
The host is down. Wait for the host to start up.
The host is up, but all terminals
(LUs) are down.
Bring up all appropriate host applications.
The protocol software is not
functioning properly.
Call for maintenance service.
Host went down and
came up but the MPS is
not responding
The application does not handle
the host-up condition properly.
Verify that the application properly handles host up/
down status messages.
Host error message
(COMMGR) occurred
during application run
time
The host is sending delayed
responses that the MPS is
discarding.
The MPS discards messages sent in 24-byte header
mode. This is normal.
The application code contains
incorrect host access commands.
Verify and correct the application host access
sequences.
There is not enough delay time
between the host send and host
receive calls.
Two send requests without an intervening receive
request causes an error.
Excessive missed polls
or retry sequences
The modem and clocking options
are not correct.
Synchronize the MPS and modem clocking options.
- Release 6.0 1
- (Software Release 2.1) 1
- Table of Contents 3
- Intended Audience 8
- How to Use This Manual 9
- Organization of This Manual 10
- EY NAME> 12
- Trademark Conventions 13
- Copyright Information 14
- HylaFAX Facsimile Software 14
- Introduction 15
- System Operator Tasks 17
- System Terminology 18
- System Configurations 19
- PeriView 21
- PeriView Workstation 22
- System Startup 23
- Monitoring and 23
- Shutdown 23
- TMS Startup/Shutdown 25
- Page 26 # P0602484 Ver: 2.7 26
- Starting/Restarting PeriView 30
- System Monitoring 30
- # P0602484 Ver: 2.7 Page 31 31
- Ethernet Hub Indicators 32
- # P0602484 Ver: 2.7 Page 33 33
- # P0602484 Ver: 2.7 Page 35 35
- Front Control Panel 35
- Page 36 # P0602484 Ver: 2.7 36
- VRC Rear Panel 36
- AUDIOCONSOLE 37
- HUB B HUB A 37
- Alarm Viewer 39
- Logging off a Node 40
- System Shutdown 41
- # P0602484 Ver: 2.7 Page 43 43
- Page 44 # P0602484 Ver: 2.7 44
- Command Line Functions 45
- Command Line Interaction 47
- Command Line Editing 48
- Command Control 50
- Online Documentation 52
- Status Monitoring 53
- System Date/Time 56
- Solaris Management Console 56
- SRP Status 57
- Component Status 57
- Monitor Component Status 58
- Phone Line Status 60
- Span Status 62
- Table 2: 68
- CCM Status 69
- Application Status 69
- VMM Status 71
- Host Status 74
- Table 6: 76
- System Statistics Reports 78
- Page 80 # P0602484 Ver: 2.7 80
- Report Scope window 80
- Page 82 # P0602484 Ver: 2.7 82
- Voice Processing 83
- Applications 83
- Activating Playback MMF Files 87
- Start and Restart Line Order 95
- Deactivating MMF Files 98
- Voice Processing Applications 101
- ,<appname> 106
- Page 108 # P0602484 Ver: 2.7 108
- Caller Message Recording 117
- Activating Record MMF Files 119
- Page 120 # P0602484 Ver: 2.7 120
- Backing up and Restoring 121
- Working with Directories 122
- File Listing 124
- File Removal 124
- Backup Devices and Options 125
- Guidelines for Backup 126
- Command Summary 126
- Determining Directory Size 127
- Backup Tips 127
- Backup/Restore Methods 128
- Disk to Disk Backup Procedure 128
- Execution 131
- Configure 132
- Backing Up with tar 134
- How to ... Back Up with tar 135
- Restoring with tar 136
- Backing up with ufsdump 136
- MENU> on the desktop 137
- MENU> on Programs 137
- is 9uf / 139
- attempts 139
- Restoring with ufsrestore 142
- Backing Up with cp (Copy) 143
- Preparation 144
- Page 146 # P0602484 Ver: 2.7 146
- Sample Mirrorbu Screen Output 146
- # mirrorbu 146
- # P0602484 Ver: 2.7 Page 147 147
- Sample Log Output 147
- 0n /dev/md/rdsk/d25 148
- 0n /dev/md/rdsk/d26 148
- # P0602484 Ver: 2.7 Page 149 149
- Methods on page 128 149
- Page 150 # P0602484 Ver: 2.7 150
- Troubleshooting 151
- Troubleshooting 152
- Page 160 # P0602484 Ver: 2.7 160
- SRP Log File 161
- Page 162 # P0602484 Ver: 2.7 162
- Manual 162
- Printer and Modem Setup 163
- Modem Setup 165
- The Administration Tool 165
- Alternate Console 166
- MPS Directory Structure 167
- Solaris Directory Structure 170
- Page 172 # P0602484 Ver: 2.7 172
- Page 176 # P0602484 Ver: 2.7 176
- Page 178 # P0602484 Ver: 2.7 178
- Page 180 # P0602484 Ver: 2.7 180
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