Avaya R2 Betriebsanweisung PDF herunterladen (Seite 78)

Configuring BCMS Vu from the Server 4-11

Configuring and Managing the

BCMS Vu

Software

Chapter 4

Registering Wallboards 4

When you configure a wallboard you register it with the Server. A Client can

then send a report or message to any wallboard connected to any PC in the

network. BCMS Vu Wallboard software must be installed and running on

the PC to which the wallboard is connected.

You register a wallboard from the BCMS Vu Server.

Note

Your PC’s inner clock automatically changes from Standard

to Daylight Savings Time if you specify this feature in

Control Panel/Date/Time in Windows. However, the

DEFINITY system does not change automatically.

We recommend that you turn off automatic “daylight

savings change” on the PC and manually adjust the time on

the DEFINITY system and on the PC at the same time when

no agents are logged in or call center activity is very low. If

you do this, remember that turning back the time on the

DEFINITY system clears BCMS data on the DEFINITY

system.

If agents are logged in at this time, you may receive incorrect

data when you switch to Standard Time.

Before you change the time, perform a historical data

download to minimize data loss.

Note

The Wallboard Configuration Wizard is not part of the

wizard that appears the first time you run BCMS Vu Server

or when you select Options|Configure|First Time.

Note

Before you can register a wallboard from the server, it must

already be connected to a PC with Wallboard software

installed and running. The PC must be on the network.

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Avaya R2 Betriebsanweisung Seite 78