
388 Chapter 41 Configuring voice messaging
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Table 92 describes each field on this panel.
Programming MWI and MWC strings
MWI and MWC information is received from the network in the form of NSI strings.
The default MWI and MWC strings are default NSI strings for Message Waiting.
*58B*AN*1# – Message Waiting Indication
*58B*AN*0# – Message Waiting Cancellation
This provides the information required to program the strings as:
AN*1# for MWI, and
AN*0# for MWC
Private network strings will differ with different message centers. These should only be changed
on the advice of your customer service representative.
DPNSS: The NSI strings in DPNSS are dependent on the supplier of the PBX. Therefore, the
strings vary depending on the originating PBX system.
Each string has the following default structure: *58XYYYYY.*
Table 93 describes each part of the NSI string.
Only the YYYYY.. # portion of the string must be programmed for MWI and MWC. The
procedure is similar to Set Name/Line Name.
The following criteria must be met when programming NSI strings for MWI/MWC:
• No spaces are allowed, including spaces at the end of the string.
Table 92 Voice Message Centers Table
Attribute Values Description
Center <read-only> You can define a maximum of five external voice message centers.
Note that any one user can only be connected to one center.
External Number <dial string> This is the number for the external voice message center. Ensure
that you add the appropriate routing information.
Message wait
indicate string
(MWI)
<string> Indicates that the message center has a message in the mailbox.
This is a default NSI string for message waiting. Refer to
“Programming MWI and MWC strings” on page 388.
Message wait
cancellation string
(MWC)
<string> Indicates that the voice messages have been retrieved.
This is a default NSI string for message waiting.
Table 93 Parts of the NSI string
String Component Description
*58 Identifies that it is an NSI string.
X Any letter from A to Z, or nothing.
YYYYY.. Manufacturer specific string, which can contain any sequence of alphanumeric
digits or *.
# Marks the end of the identifier.
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