Avaya BCM 4.0 Networking Konfigurationsanleitung Seite 63

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Seitenansicht 62
Chapter 2 System telephony networking overview 63
BCM 4.0 Networking Configuration Guide
ISDN—not supported
The telephone receiving the intrusion displays Intrusion Call. A warning indication tone
will sound after intrusion has taken place, and the standard conference call tone will sound every
20 seconds.
Intrusion levels
Whether or not a telephone will accept or reject an Executive Intrusion request depends on the
level of intrusion protection programmed. Each telephone (DN) has an Intrusion Capability Level
(ICL) and four Intrusion Protection Levels (IPL).
When the ICL of the intruding telephone is higher than the IPLs of both telephones on the active
call, EI occurs. Nortel recommends setting the IPLs of most BCM telephones to the default of
None, Low, or Medium.
Intrusion levels are described as follows:
ICL: determines the ability of the attendant to intrude. As long as the ICL is higher than the
IPL of the wanted party, EI is allowed. Since EI is a receive-only feature, the ICL cannot be set
on BCM.
IPL: determines the ability of the attendant to refuse intrusion. If the IPL is lower than the ICL
of the originating party, EI is allowed. For general purposes, Nortel recommends setting the
IPL to None, Low, or Medium, unless intrusion is not wanted.
Call Offer
Call Offer over DPNSS 1 allows a calling party to indicate to the wanted party that there is an
incoming call available, even though there is no answer button available to present the call on the
telephone. The intended recipient can ignore, accept, or decline the offered call. Call Offer is
useful in increasing the call-coverage capability of a BCM system, and helps to lift the network
processing load. It is a receive-only capability on BCM: incoming calls would be initiated at
another PBX system on the DPNSS 1 network.
An example of Call Offer in use is an operator or attendant who has a number of calls coming in at
once. The operator can call offer one call and move to the next without waiting for the first call to
be answered.
Call Offer Displays
When a Call Offer is made by the originating exchange, the target telephone displays a message,
and a tone is heard. When an offered call arrives on telephones with line display, the user sees
XX...X wtng if the calling party ID is available and CLID is enabled. If CLID is not available
or CLID is disabled, Line XXX waiting appears (the line name associated with the call). If
there are more than 11 digits in the incoming number, only the last 10 will display.
If Call Queuing is programmed for the system, the display shows Release Line XXX.
This is the line name of the highest-priority queued call if it is an offered call.
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