Avaya BCM Call Center Reporting Bedienungsanleitung PDF herunterladen (Seite 15)

Installing Enterprise Edge Call Center Reporting

Issue 01 Enterprise Edge Call Center Reporting Set Up and Operation Guide

Edge Call Center Reporting, and re-start Enterprise Edge Call Center Reporting once the

Enterprise Edge has been re-started.

If you had selected the Access to Configuration option before the Enterprise Edge was re-set,

you might see the following dialog box when you try to Log In again with the Access to

Configuration option selected.

Enterprise Edge Call Center Reporting Access to Configuration Denied dialog box

Check that no other users have Logged In with the Access to Configuration option selected.

If there are no other users Logged In with the Access to Configuration option selected the

restriction placed on the Access to Configuration option will time-out after 15 minutes. Wait for

15 minutes and then re-try.

Folders created on the Call Center Reporting Multiple Client PCs

Unless you choose to select a different installation destination during the installation of the

Enterprise Edge Call Center Reporting Multiple Client application, a folder will be automatically

created on the C: drive of the PC called \Program Files\Nortel Networks\Call Center

Reporting. This folder will contain the application files used by Enterprise Edge Call Center

Reporting Client.

If you do choose an alternative destination during the installation process, your folder will have

the name you selected.

Do not rename, move or delete this folder.

Note: There is no directory called \Program Files\Nortel Networks\Call Center

Reporting\Stats on the PCs used to run Enterprise Edge Call Center Reporting

Multiple Clients. These PCs refer to the data in the \Program Files\Nortel

Networks\Call Center Reporting\Stats directory on the Enterprise Edge in

order to display statistical information.

1 2 ... 10 11 12 13 14 15 16 17 18 19 20 ... 60 61

Keine Kommentare

Avaya BCM Call Center Reporting Bedienungsanleitung Seite 15