Avaya IVR Konfigurationsanleitung PDF herunterladen (Seite 26)

26 Chapter 2 Installing Interactive Voice Response

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11 Log back on to Element Manager.

You are now ready to upload IVR prompts.

Go to “To upload IVR prompts”.

Uploading IVR prompts

The steps for installing IVR prompts are similar to those for installing a keycode. Upload .mmi and

.mmd files to your Business Communications Manager (BCM) system, where they are installed in

the Voice File System, along with other IVR system prompt files.

When the prompts are installed, IVR restarts.

To upload IVR prompts

1 Ensure the prompts (.mmi and .mmd files) that have been created for your IVR system are

available to be retrieved.

2 In Element Manager, open the Applications folder.

3 Click IVR.

The Interactive Voice Response panel opens with the Basic Settings tab showing.

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Avaya IVR Konfigurationsanleitung Seite 26