Avaya IVR Konfigurationsanleitung PDF herunterladen (Seite 64)

64 Chapter 3 Administering Interactive Voice Response

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To use advanced IVR configuration

1 Launch and log on to Element Manager.

The Element Manager opens, showing the Task Navigation Panel.

2 From the Configuration tab, open the Applications folder.

3 Click IVR.

The Interactive Voice Response panel appears with the Basic Settings tab showing.

4 Select the Advanced Configuration tab.

5 From the Choose a Folder pull-down list, select the folder from which you want to retrieve a

a file to edit.

The files available in the selected folder appear in the Choose a File pull-down list.

6 From the Choose a File pull-down list, select a file to edit.

7 Click Transfer File to My PC.

The file transfers to your PC, where you can now configure it.

8 When you finish editing the file, close the file.

9 From the Advanced Configuration tab in Element Manager, select the folder and file you are

replacing.

10 Click Transfer File from My PC.

A window opens in which you can specify the path to the configured file.

11 Use the Look In, File Name, and File Type fields to specify the path on your PC to the

configured file.

12 Click Open.

The file transfers from your PC to the folder you selected in the Choose a Folder pull-down

list.

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Avaya IVR Konfigurationsanleitung Seite 64