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Chapter 3 Administering Interactive Voice Response 61

Interactive Voice Response Installation and Configuration Guide

4 Select Uninstall when the Select Components window opens.

The following message appears:

5 Click Yes.

6 After the system has rebooted, select Start > Settings > Control Panel >Add or Remove

Programs and confirm that all PERI packages have been removed.

Using IVR Basic Settings

You can manage IVR integration using the Element Manager. From the Applications folder in the

Task Navigation Panel, you can navigate to the Interactive Voice Response panel. The Interactive

Voice Response panel has three tabs:

• Basic Settings

• Advanced Commands

• Advanced Configuration

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Avaya IVR Konfigurationsanleitung Seite 61