
Communication Manager Administration
36 Avaya Agent Deskphone 16CC Administrator Guide
IP Interface and Addresses
Follow these general guidelines:
● Define the IP interfaces for each C-LAN and Media processor circuit pack on the switch
that uses the IP Interfaces screen. For more information, see Administration for Network
Connectivity for Avaya Communication Manager (Document 555-233-504).
● On the Customer Options form, verify that the IP Stations field is set to “y” (Yes). If it is
not, contact your Avaya sales representative.
UDP Port Selection
The Avaya Agent Deskphone 16CC telephones use the next available, even-numbered port,
selected from the interval 4000 to 10000. The telephones cannot be administered from the
Avaya Communication Manager Network Region form to support UDP port selection.
RSVP and RTCP/SRTCP
Avaya SIP IP Telephones, including the 16CC, support the RTP/SRTP Control Protocol (RTCP/
SRTCP). The 16CC telephones do not support RSVP (Resource ReSerVation Protocol).
QoS
Avaya Agent Deskphone 16CC telephones support both IEEE 802.1D/Q and DiffServ. Other
network-based QoS initiatives such as UDP port selection do not require support by the
telephones. However, the initiatives contribute to improved QoS for the entire network.
IEEE 802.1D and 802.1Q
The Avaya Agent Deskphone 16CC can simultaneously support receipt of packets using, or not
using, 802.1Q parameters. To support IEEE 802.1D/Q, you can administer the telephones by
the value of the following configuration parameters:
● L2Q,
● L2QVLAN,
● L2QAUD, and
● L2QSIG.
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