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Administering Telephone Options
86 Avaya Agent Deskphone 16CC Administrator Guide
DNS Addressing
The 16CC supports DNS addresses and dotted decimal addresses. The telephone attempts to
resolve a non-ASCII-encoded dotted decimal IP Address by checking the contents of DHCP
Option 6. See DHCP Generic Setup
on page 52 for information. At least one address in Option
6 must be a valid, non-zero, dotted decimal address, otherwise, DNS fails. The text string for
the DOMAIN system parameter (Option 15, Table 9
) is appended to the address(es) in Option 6
before the telephone attempts DNS address resolution. If Option 6 contains a list of DNS
addresses, those addresses are queried in the order given if no response is received from
previous addresses on the list. As an alternative to administering DNS by DHCP, you can
specify the DNS server and/or Domain name in the HTTP script file. But first SET the
DNSSRVR and DOMAIN values so you can use those names later in the script.
Note:
Note: Administer Options 6 and 15 appropriately with DNS servers and Domain names
respectively.
Local Administrative (Craft) Options Using the Telephone
Dialpad
The Avaya Agent Deskphone 16CC Installation and Maintenance Guide details how to use
Craft local procedures at the telephone for administration. The local procedures you might use
most often as an administrator are:
ADDR - Static address programming.
CLEAR - Remove all administered values, user-specified data, option settings, etc. and
return a telephone to its initial “out of the box” default values.
DEBUG - Enable or disable debug mode for the button module serial port.
GROUP - Set the group identifier on a per-phone basis.
INT - Locally enable or disable the secondary Ethernet hub.
RESET - Reset the telephone to default values including the registration extension and
password, any values administered through local procedures, and values previously
downloaded using DHCP or a settings file.
RESTART - Restart the telephone in response to an error condition, including the option to
reset system values.
SIP - Configure SIP call settings.
TEST - Tests the lamps on the telephone.
VIEW - Review the system parameters for the telephone to verify current values and file
versions.
Note:
Note: Avaya Agent Deskphone 16CC telephones are factory-set with the SIP protocol.
Therefore, you do not have to use the SIG local procedure to set SIP as the
telephone’s default protocol.
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