Avaya R2 Betriebsanweisung PDF herunterladen (Seite 17)

Introduction

1-2 Features of BCMS Vu Software

Features of

BCMS Vu

Software 1

BCMS Vu software lets you

●

Receive real-time data from the DEFINITY system and display it in

textual and graphical form on a PC monitor

●

Print the textual form of this real-time data

●

Display real-time data as a Wallboard Display that mimics the

display capabilities of external wallboards used in call centers

●

Select the data items you want to display when you define a real-

time report or Wallboard Display

●

Redirect the display output of one of the defined Wallboard

Displays to several types of external wallboards

●

Specify alerts on real-time data items to provide a visual or

visual/audible indication that the item has crossed the threshold

alert level

●

Download DEFINITY system historical data regularly to a database

on the PC

●

Display this stored data in a text format and retrieve it through

third-party products

●

Print this data

●

Access this data from several DEFINITY systems

●

Create and print Historical Reports from downloaded historical

data

●

Schedule printing of Historical Reports.

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Avaya R2 Betriebsanweisung Seite 17