
10-4 Resolving Problems
Troubleshooting
“Communications
error” window appears
offering two options:
“Retry the connection”
and “Cancel the
connection.”
The program attempts
to reconnect. If it does
not reconnect and you
do not select Cancel, the
program attempts to
reconnect again after
thirty seconds, offering
the same options. It
tries again after a
minute, then after two
minutes, four minutes,
and so forth. It
continues trying to
reconnect indefinitely
at greater and greater
intervals, until it is
successful or until you
select Cancel.
The connection to the
DEFINITY system has
dropped.
Connect to DEFINITY
system.
In Windows 95 on a
single PC without a
Network Interface Card
(NIC):
Cannot connect the
Client to the Server,
especially with error
6502 (“Client can’t find
Server”).
If you are running BCMS
Vu Server and Client on a
single PC that does not
have a NIC, you must
configure the PC
correctly.
Refer to “Configuring a PC
Running Windows 95
without a Network
Interface Card (NIC)” in
Chapter 2 of BCMS Vu
Software R2 Installation
Guide (585-217-103).
Starting/Connecting Problems
Problem Probable Cause Action
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