Avaya Personal Call Manager Betriebsanweisung Seite 4
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- Inhaltsverzeichnis
- LESEZEICHEN
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4 Contents
P0604633 01
Returning a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Calling from the Quick Dial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Knowing when someone is calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Knowing who is calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Displaying who is calling from the task tray . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Answering a call using the You Have a New Call dialog box . . . . . . . . . . . . . . . . . 36
Answering a call from the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Answering a call from the task tray or Calls menu . . . . . . . . . . . . . . . . . . . . . . . . 37
Accessing the Notes tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Putting a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Putting a call on hold using the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Putting a call on hold using the task tray or Calls menu . . . . . . . . . . . . . . . . . . . . 38
Answering a held call using the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Answering a held call using the task tray or Calls menu . . . . . . . . . . . . . . . . . . . . 38
Multiple calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Switching between calls using the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Switching between calls using the task tray and Call menus . . . . . . . . . . . . . . . . 39
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Transferring a call without an announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Transferring a call using the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Transferring a call using the right mouse button . . . . . . . . . . . . . . . . . . . . . . . 40
Transferring a call using the task tray or Calls menu . . . . . . . . . . . . . . . . . . . 42
Transferring a call using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Transferring a call with an announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Transferring a call with an announcement using the window . . . . . . . . . . . . . 44
Transferring a call with an announcement using the right mouse button . . . . 44
Transferring a call with an announcement using the task tray or Calls menu . 44
Conferencing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Creating a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Creating a conference using the Conference box . . . . . . . . . . . . . . . . . . . . . . 45
Creating a conference using the Calls box . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Creating a conference using the task tray or Calls menu . . . . . . . . . . . . . . . . 45
Putting conferences call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Putting the conference calls on hold using the window . . . . . . . . . . . . . . . . . 46
Putting conference calls on hold using the task tray or Calls menu . . . . . . . . 46
Taking a conference off hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Restoring a held conference using the window . . . . . . . . . . . . . . . . . . . . . . . 46
Restoring a held conference using the task tray or Calls menu . . . . . . . . . . . 46
Splitting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Splitting a conference using the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Splitting a conference using the task tray or Calls menu . . . . . . . . . . . . . . . . 47
- Business Communications 1
- Manager 1
- Personal Call Manager 1
- User Guide 1
- Trademarks 2
- Contents 3
- Contents 4
- Tables 8
- Before you begin 9
- Text conventions 9
- Acronyms 10
- Chapter 1 11
- P0604633 01 12
- Personal Call Manager icons 13
- Personal Call Manager window 14
- Components of the window 15
- Displaying the toolbar 16
- Using the toolbar 16
- Address Book 17
- Displaying the Address Book 17
- Current Calls 17
- Displaying the Current Calls 17
- Current Calls icons 18
- Current Calls Toolbar 18
- Closing the window 19
- Defining the line used 20
- I am dialing from 22
- Creating a new location 22
- Selecting a location 23
- Deleting a location 23
- I am in this country 23
- Area Code 24
- Dialing Rules 24
- Setting up a calling card 26
- Adding a custom calling card 26
- To access outside lines 28
- Dial using 28
- Making a call 30
- Redialing a number 33
- Returning a call 33
- Answering a call 35
- Call dialog box 36
- Accessing the Notes tab 37
- Putting a call on hold 38
- Multiple calls 39
- Transferring a call 40
- Conferencing a call 45
- Taking a conference off hold 46
- Splitting a conference 47
- Ending a conference 48
- Ending a call 49
- Calling features 50
- Calls Log Window 52
- Viewing the Outgoing Calls 53
- Updating the Calls Log 53
- Sorting the Calls Log 53
- Closing the Calls Log Window 54
- Contacts 57
- Address Properties dialog box 58
- Business 59
- E-Mail Address 60
- Settings 61
- Slow Search 64
- Quick Search 65
- Entering names or numbers 66
- Organizing the Address book 68
- Copying a contact 68
- Table 2 Copy Methods 69
- Moving a contact 71
- Deleting a contact 72
- Printing Contacts 72
- Printing a contact list 72
- Print Contact Details 73
- Copying a folder 75
- Moving a folder 76
- Renaming a folder 77
- Deleting a folder 77
- Importing Contacts 78
- Exporting Contacts 79
- Quick Dials 80
- Accessing Help 81
- Turning the Tip of the Day on 82
- Changing the Startup Option 84
- Glossary 89
- 90 Glossary 90
- 94 Index 94
- P0604633 01 94
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