Avaya R2 Betriebsanweisung Seite 12
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- Inhaltsverzeichnis
- FEHLERBEHEBUNG
- LESEZEICHEN
Bewertet. / 5. Basierend auf Kundenbewertungen
Table of Contents
TOC-xii
Exporting Historical Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Chapter 7 Working with Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Creating a Real-Time Graph Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Creating a Real-Time Pie Chart Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Creating a Real-Time Text Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Creating a Wallboard Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Creating a Time Trace Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
Creating a Historical Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Saving a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
Closing a Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-35
Opening a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-36
Changing the Properties of a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-37
Printing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38
Scheduling the Printing of a Historical Report . . . . . . . . . . . . . . . . . . . . . . . . . 7-39
Using the Controls on the Historical Report Window . . . . . . . . . . . . . . . . . . . . 7-41
Chapter 8 Displaying Information on External Wallboards . . . . . . . . . . . . . . . . 8-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Configuring a Wallboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Starting BCMS Vu Wallboard Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Exiting BCMS Vu Wallboard Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Sending a Wallboard Display to an External Wallboard . . . . . . . . . . . . . . . . . . . 8-3
Broadcasting a Message on an External Wallboard . . . . . . . . . . . . . . . . . . . . . . . 8-4
Cancelling a Broadcast Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Chapter 9 BCMS Vu Real-Time and Historical Report Data Items . . . . . . . . . . 9-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Data Items — Real-Time Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Data Items — Historical Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Chapter 10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Resolving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-34
Connection Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-36
Troubleshooting the Data Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-37
Verifying the COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-37
Setting Up The COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-38
Repairing a Corrupted Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-38
Using a Terminal Emulator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-39
Opening HyperTerminal and Setting Options . . . . . . . . . . . . . . . . . . . 10-39
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-46
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GL-1
- BCMS Vu™ Software R2 V3 0 1
- Software License Agreement 5
- License Agreement 7
- Table of Contents 10
- TOC-xii 12
- Preface P 13
- Audience 0 14
- Contents of This Document 0 15
- Related Documents 0 18
- Introduction 1 19
- Introduction 20
- Chapter 1 21
- Operating Environment 1 23
- 1-6 Operating Environment 24
- For the BCMS Vu Client PC 1 25
- Software Restrictions 1 26
- Administrative Requirements 1 27
- Performance Considerations 1 28
- Help Escalation 1 28
- BCMS Vu Server 31
- BCMS Vu Server Basics 32
- Chapter 2 33
- System 2 38
- System Menu Box 2 41
- Title Bar 2 41
- Menu Bar 2 41
- Options 2 42
- Window 2 44
- Toolbar 2 45
- Status Bar 2 46
- Server Action Area 2 46
- BCMS Vu Client 49
- BCMS Vu Client Basics 50
- Chapter 3 51
- System Menu Box 3 57
- Title Bar 3 57
- Menu Bar 3 57
- Options 3 58
- Window 3 60
- Toolbar 3 61
- Status Bar 3 62
- Report Display Area 3 62
- Connection Status 3 62
- Server Name 3 63
- BCMS Vu Client On-Line Help 3 64
- Configuring and 65
- Managing BCMS Vu 65
- Software 65
- 4-2 Introduction 66
- Chapter 4 67
- Downloading Historical Data 4 72
- Registering Wallboards 4 76
- Registering Clients 4 78
- About Shares 4 79
- Activating Alerts 4 80
- Configuring Color Palettes 4 80
- Thresholds 4 81
- Maximum Values 4 82
- Repairing the Database 4 90
- Re-indexing the Database 4 91
- Compacting the Database 4 92
- Managing Memory Allocation 4 92
- Downloading BCMS Data 4 93
- Understanding Real-Time 95
- Reports 5 95
- Report Basics 100
- Chapter 5 101
- About Wallboard Displays 5 110
- Wallboard Display Features 5 111
- Types of Wallboards 5 112
- Sample Wallboard Display 5 113
- About Time Trace Reports 5 115
- Sample Time Trace Report 5 117
- Understanding Historical 119
- Reports 6 119
- Data on the DEFINITY system 6 120
- Chapter 6 121
- Creating Historical Reports 6 122
- Sample Historical Report 6 123
- About Historical Reports 124
- Working with Reports 7 129
- Working with Reports 130
- Chapter 7 131
- Saving a Report 7 162
- Closing a Report 7 163
- Opening a Report 7 164
- Printing Reports 7 166
- Displaying 171
- Information on 171
- External Wallboards 171
- Configuring a Wallboard 8 172
- Wallboard 173
- Chapter 8 175
- BCMS Vu Real-Time 179
- Report Data Items 179
- Definition 180
- Chapter 9 181
- Troubleshooting 10 201
- Resolving Problems 10 202
- Chapter 10 203
- 10-4 Resolving Problems 204
- Troubleshooting 204
- 10-6 Resolving Problems 206
- 10-8 Resolving Problems 208
- 10-10 Resolving Problems 210
- 10-12 Resolving Problems 212
- 10-14 Resolving Problems 214
- 10-16 Resolving Problems 216
- 10-18 Resolving Problems 218
- 10-20 Resolving Problems 220
- 10-22 Resolving Problems 222
- 10-24 Resolving Problems 224
- 10-26 Resolving Problems 226
- 10-28 Resolving Problems 228
- 10-30 Resolving Problems 230
- 10-32 Resolving Problems 232
- Error Log 10 234
- Connection Log 10 236
- Verifying the COM Port 10 237
- Setting Up The COM Port 10 238
- Using a Terminal Emulator 10 239
- 12. Type ati 242
- Error Codes 10 246
- ID Description Resolution 248
- Glossary 0 257
- Glossary 258
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