
Working with Reports
Chapter 7
Creating a Time Trace Report 7-23
The window that appears now depends on what you selected in the first
window. For instance, if you selected “Agent Data,” the following window
appears:
5. In the displayed wizard window, in each pull-down menu, select the name of
the split/skill, agent (if appropriate), or VDN, and the time-trace data you want
to display.
6. Select Next.
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