Avaya R2 Betriebsanweisung Seite 263
- Seite / 268
- Inhaltsverzeichnis
- FEHLERBEHEBUNG
- LESEZEICHEN
Bewertet. / 5. Basierend auf Kundenbewertungen
IN-1
Index
Index
A
Abandoned Calls Split/Skill Historical Report . . 6-3
Abandoned Calls VDN Historical Report . . . . 6-3
About BCMS Vu menu. . . . . . . . . . . . . 3-12
administering real-time data . . . . . . . . . . 4-29
Agent Historical Report . . . . . . . . . . . . . 6-3
Agent Summary Historical Report . . . . . . . . 6-3
attributes
Historical Reports . . . . . . . . . . . . . . 6-6
Real-Time Graph Reports . . . . . . . . . . 5-8
Real-Time Pie Chart Reports. . . . . . . . 5-12
Real-Time Text Reports . . . . . . . . . . 5-15
Time Trace Reports . . . . . . . . . . . . 5-24
Wallboard Display Reports. . . . . . . . . 5-20
audience of user guide . . . . . . . . . . . . . . p-2
B
backing up folders and files . . . . . . . . . . 4-25
backing up the database . . . . . . . . . . . . 4-23
BCMS . . . . . . . . . . . . . . . . . . . . . . 1-1
BCMS data, updating. . . . . . . . . . . . . . 4-29
BCMS Vu Client software
broadcasting a message. . . . . . . . .3-10, 8-4
cascade windows . . . . . . . . . . . . . . 3-14
closing . . . . . . . . . . . . . . . . . . . . 3-7
configure . . . . . . . . . . . . . . . . . . 3-10
connect (to a Server) . . . . . . . . . . . . 3-13
connection status . . . . . . . . . . . . . . 3-14
disconnect (from a Server) . . . . . . . . . 3-14
error log. . . . . . . . . . . . . . . . . . . 3-12
exiting . . . . . . . . . . . . . . . . . . . . 3-7
features . . . . . . . . . . . . . . . . . . . . 3-2
functions . . . . . . . . . . . . . . . . . . . 3-2
Help. . . . . . . . . . . . . . . . . . . . . 3-14
main window . . . . . . . . . . . . . . . . . 3-8
menu
About BCMS Vu . . . . . . . . . . . . 3-12
Broadcast Message . . . . . . . . . . . 3-10
Cancel Broadcast . . . . . . . . . . . . 3-11
Cascade . . . . . . . . . . . . . . . . . 3-12
Close Report . . . . . . . . . . . . . . . 3-9
Configure . . . . . . . . . . . . . . . . 3-10
Connect (to Server). . . . . . . . . . . 3-11
Disconnect (from Server). . . . . . . . 3-11
Edit . . . . . . . . . . . . . . . . . . . 3-10
Error Log . . . . . . . . . . . . . . . . 3-12
Exit . . . . . . . . . . . . . . . . . . . 3-10
File . . . . . . . . . . . . . . . . . . . . 3-9
Help. . . . . . . . . . . . . . . . . . . 3-12
Help Topics. . . . . . . . . . . . . . . 3-12
list of open reports . . . . . . . . . . . 3-12
New Report . . . . . . . . . . . . . . . 3-9
Open Report . . . . . . . . . . . . . . . 3-9
Options. . . . . . . . . . . . . . . . . 3-10
Print Report . . . . . . . . . . . . . . . 3-9
Printer Setup . . . . . . . . . . . . . . 3-10
recently used reports . . . . . . . . . . 3-10
Report Properties . . . . . . . . . . . 3-10
Save Report . . . . . . . . . . . . . . . 3-9
Save Report As . . . . . . . . . . . . . 3-9
Schedule Historical Reports . . . . . . 3-11
Status Bar . . . . . . . . . . . . . . . 3-12
Tile. . . . . . . . . . . . . . . . . . . 3-12
Toolbar. . . . . . . . . . . . . . . . . 3-12
View . . . . . . . . . . . . . . . . . . 3-12
Window . . . . . . . . . . . . . . . . 3-12
new report . . . . . . . . . . . . . . . . . 3-13
open reports . . . . . . . . . . . . . . . . 3-13
print current report. . . . . . . . . . . . . 3-13
report display area . . . . . . . . . . . . . 3-14
report properties . . . . . . . . . . . . . . 3-13
save report . . . . . . . . . . . . . . . . . 3-13
schedule Historical Reports . . . . . . . . 3-13
server name . . . . . . . . . . . . . . . . 3-15
starting . . . . . . . . . . . . . . . . . . . . 3-3
status bar . . . . . . . . . . . . . . . . . . 3-14
system menu box . . . . . . . . . . . . . . 3-9
tile menu item . . . . . . . . . . . . . . . 3-12
Tile Windows toolbar button . . . . . . . 3-14
title bar. . . . . . . . . . . . . . . . . . . . 3-9
toolbar . . . . . . . . . . . . . . . . 3-12, 3-13
uses . . . . . . . . . . . . . . . . . . . . . 3-2
wallboard broadcast . . . . . . . . . . . . 3-13
BCMS Vu Client: See BCMS Vu Client software
BCMS Vu Server Simulator . . . . . . . . . . . 2-5
BCMS Vu Server software
cascade windows . . . . . . . . . . . . . 2-14
closing . . . . . . . . . . . . . . . . . . . . 2-9
configuration wizard. . . . . . . . . . . . . 2-6
connect status . . . . . . . . . . . . . . . 2-16
connect to DEFINITY system . . . . 2-13, 2-15
delete records . . . . . . . . . . . . 2-13, 2-15
disconnect from DEFINITY system. 2-14, 2-15
download status . . . . . . . . . . . . . . 2-16
downloading historical data . . . . . . . . 2-15
error log . . . . . . . . . . . . . . . . . . 2-14
exiting . . . . . . . . . . . . . . . . . . . . 2-9
features. . . . . . . . . . . . . . . . . . 2-1, 2-2
first time . . . . . . . . . . . . . . . . . . . 2-6
Help Topics . . . . . . . . . . . . . . . . 2-16
main window . . . . . . . . . . . . . . . 2-10
menu
About BCMS Vu . . . . . . . . . . . 2-14
- BCMS Vu™ Software R2 V3 0 1
- Software License Agreement 5
- License Agreement 7
- Table of Contents 10
- TOC-xii 12
- Preface P 13
- Audience 0 14
- Contents of This Document 0 15
- Related Documents 0 18
- Introduction 1 19
- Introduction 20
- Chapter 1 21
- Operating Environment 1 23
- 1-6 Operating Environment 24
- For the BCMS Vu Client PC 1 25
- Software Restrictions 1 26
- Administrative Requirements 1 27
- Performance Considerations 1 28
- Help Escalation 1 28
- BCMS Vu Server 31
- BCMS Vu Server Basics 32
- Chapter 2 33
- System 2 38
- System Menu Box 2 41
- Title Bar 2 41
- Menu Bar 2 41
- Options 2 42
- Window 2 44
- Toolbar 2 45
- Status Bar 2 46
- Server Action Area 2 46
- BCMS Vu Client 49
- BCMS Vu Client Basics 50
- Chapter 3 51
- System Menu Box 3 57
- Title Bar 3 57
- Menu Bar 3 57
- Options 3 58
- Window 3 60
- Toolbar 3 61
- Status Bar 3 62
- Report Display Area 3 62
- Connection Status 3 62
- Server Name 3 63
- BCMS Vu Client On-Line Help 3 64
- Configuring and 65
- Managing BCMS Vu 65
- Software 65
- 4-2 Introduction 66
- Chapter 4 67
- Downloading Historical Data 4 72
- Registering Wallboards 4 76
- Registering Clients 4 78
- About Shares 4 79
- Activating Alerts 4 80
- Configuring Color Palettes 4 80
- Thresholds 4 81
- Maximum Values 4 82
- Repairing the Database 4 90
- Re-indexing the Database 4 91
- Compacting the Database 4 92
- Managing Memory Allocation 4 92
- Downloading BCMS Data 4 93
- Understanding Real-Time 95
- Reports 5 95
- Report Basics 100
- Chapter 5 101
- About Wallboard Displays 5 110
- Wallboard Display Features 5 111
- Types of Wallboards 5 112
- Sample Wallboard Display 5 113
- About Time Trace Reports 5 115
- Sample Time Trace Report 5 117
- Understanding Historical 119
- Reports 6 119
- Data on the DEFINITY system 6 120
- Chapter 6 121
- Creating Historical Reports 6 122
- Sample Historical Report 6 123
- About Historical Reports 124
- Working with Reports 7 129
- Working with Reports 130
- Chapter 7 131
- Saving a Report 7 162
- Closing a Report 7 163
- Opening a Report 7 164
- Printing Reports 7 166
- Displaying 171
- Information on 171
- External Wallboards 171
- Configuring a Wallboard 8 172
- Wallboard 173
- Chapter 8 175
- BCMS Vu Real-Time 179
- Report Data Items 179
- Definition 180
- Chapter 9 181
- Troubleshooting 10 201
- Resolving Problems 10 202
- Chapter 10 203
- 10-4 Resolving Problems 204
- Troubleshooting 204
- 10-6 Resolving Problems 206
- 10-8 Resolving Problems 208
- 10-10 Resolving Problems 210
- 10-12 Resolving Problems 212
- 10-14 Resolving Problems 214
- 10-16 Resolving Problems 216
- 10-18 Resolving Problems 218
- 10-20 Resolving Problems 220
- 10-22 Resolving Problems 222
- 10-24 Resolving Problems 224
- 10-26 Resolving Problems 226
- 10-28 Resolving Problems 228
- 10-30 Resolving Problems 230
- 10-32 Resolving Problems 232
- Error Log 10 234
- Connection Log 10 236
- Verifying the COM Port 10 237
- Setting Up The COM Port 10 238
- Using a Terminal Emulator 10 239
- 12. Type ati 242
- Error Codes 10 246
- ID Description Resolution 248
- Glossary 0 257
- Glossary 258
Verwandte Produkte und Handbücher für Software-Handbücher Avaya R2
(50 Seiten)© 2020, manymanuals.de. Alle Rechte vorbehalten. | 0.501 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Kommentare zu diesen Handbüchern