Avaya BCM50 Konfigurationsanleitung PDF herunterladen (Seite 420)

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420 Chapter 52 Call security and remote access

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• Setting up lines to allow users access to the system (“Creating Direct Inward System Access

(DISA)” on page 420.

• Setting up Remote Access Packages that determine what services the remote users can access.

• Setting up CoS passwords for users calling in through the PSTN on lines programmed with

DISA. (“Defining CoS passwords” on page 423)

Creating Direct Inward System Access (DISA)

To control access from the public or private network, you can configure auto-answer trunks to

answer with DISA. Remote callers hear a stuttered dial tone and must then enter a CoS password

that determines what they are allowed to do in the system.

• Auto-answer T1 loop start and T1 E&M trunks are configured to answer with DISA by

default.

• T1 DID trunks: You cannot configure T1 DID trunks to answer with DISA. If you want

incoming T1 DID calls to be answered with DISA, configure the system with a DISA DN.

Incoming T1 DID calls that map onto the DISA DN are then routed to a line that has DISA.

• You cannot program a DISA DN or Auto DN to VoIP trunks, because they act as auto-answer

lines for private networks. However, you still need to assign remote access packages to the

VoIP trunks, to ensure that remote access restrictions are properly applied to incoming calls

trying to access the system or the system network.

Also refer to the following information:

• “Remote access line settings”

• “Remote access on loop start trunks” on page 421

• “Remote access on T1 DID and PRI trunks” on page 421

• “Remote access on DPNSS lines” on page 421

• “Remote access on a private network” on page 422

Remote access line settings

The remote access feature allows callers elsewhere on the private or the public network to access

your BCM by dialing directly and not going through the attendant. After the remote user is in the

system, they can use some of the system resources. You must enable remote access in

programming before callers can use it.

BCM supports remote system access on a number of trunk types which may require the remote

caller to enter a password for DISA.

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