Avaya BCM50 Konfigurationsanleitung PDF herunterladen (Seite 55)

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Chapter 2 System telephony networking overview 55

Networking Configuration Guide

Making a conference call

To initiate or disconnect from a conference call on a BCM system over DPNSS 1, use the

procedure described in the Device Configuration Guide (NN40020-300)

Using the diversion feature

Diversion is a DPNSS 1 feature for BCM that allows users to forward their calls to a third party on

the DPNSS 1 network. This feature is similar to Call Forward on BCM but takes advantage of the

broader capabilities of DPNSS.

There are five variations of Diversion: Call Diversion Immediate, Call Diversion On Busy, Call

Diversion On No Reply, Bypass Call Diversion, and Follow-me Diversion. These variations are

described below:

• Diversion Immediate diverts all calls to an alternate telephone. This function is programmed

by the user at their telephone.

• Diversion On Busy diverts all calls to an alternate telephone when a telephone is busy. This

feature is programmed in the Element Manager.

• Diversion On No Reply diverts calls that go unanswered after a specified amount of time. This

feature is programmed in the Element Manager.

• Bypass Call Diversion overrides all call forward features active on a telephone over a DPNSS

line. An incoming call to the telephone will not be forwarded; instead, the telephone will

continue to ring as if call forward were not active. This feature is used to force a call to be

answered at that location. Bypass Call Diversion is a receive-only feature on BCM and cannot

be used from a BCM telephone.

• Follow-me Diversion is also a receive-only feature. It allows the call-forwarded destination to

remotely change the BCM call-forwarding programming (Call Forward All Calls [CFAC]

feature) to a different telephone.

For example, user A forwards all calls to telephone B, a temporary office. Later, user A moves

on to location C. The user does not have to be at telephone A to forward calls to location C.

Using telephone B and Follow-me Diversion, the user can forward calls from A to location C.

Note: Three Party Service is supported on model 7000 telephones, but in a

receive-only fashion. These telephone types cannot initiate Three Party

Service. For more information about these telephone types, see the Telephony

Device Installation Guide (NN40020-309) (model 7000 phones, supported in

Europe only).

Note: BCM CFAC must be active, and the destination set/PBX system must

support the feature.

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